Table of Contents
How to Handle Tech Calls
Possible Dry Socket |
Schedule a post op appointment. |
Bleeding |
Bite firmly on gauze for 20- 30 minutes; if still bleeding try biting down on a tea bag. |
Pain |
Alternate strong pain med with ibuprofen; if pain persists scheduled a post op. |
Medication Refills |
Schedule a post op appointment. |
Clinical Updates |
If a patient calls with a clinical update (for example: they are taking new Rx's, have a new medical diagnosis, etc) it needs to be added on the EMR notes for Dr. Lee and put an alert in the chart. Please notify office if patient has a medication update. |
Communication between referring offices |
If an office calls to request implant report letter or dimensions request through Teams chat. |